Help Center

Creating an account is simple:

1. Click on "Sign Up" at the top right of any page
2. Choose to register with email or social media
3. Complete the registration form
4. Verify your email address (if using email registration)
5. Start playing games!

To reset your password:

1. Go to the login page
2. Click "Forgot Password"
3. Enter the email associated with your account
4. Check your email for a password reset link
5. Follow the instructions to create a new password

If you don't receive the email, check your spam folder or contact support.

Yes, you can change your username once every 30 days:

1. Log in to your account
2. Go to "Account Settings"
3. Click "Edit" next to your username
4. Enter your new username
5. Save changes

Note: Some special characters may not be allowed in usernames.

If a game isn't loading, try these troubleshooting steps:

1. Refresh your browser page
2. Clear your browser cache and cookies
3. Try using a different web browser
4. Check your internet connection
5. Disable any ad-blocking extensions temporarily
6. Make sure your browser is up to date

If the problem persists, contact our support team with details about the issue.

Most games automatically save your progress when you're logged into your GamyZone account. For games that don't support cloud saving:

1. Make sure you're logged in before playing
2. Look for a "Save" button in the game menu
3. Some games may use your browser's local storage

We recommend always playing while logged in to ensure your progress is saved.

Most of our games require an active internet connection to play. However:

• Some puzzle and card games offer limited offline functionality
• Premium members may have access to downloadable content
• We're working to expand offline capabilities in future updates

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Google Pay
• Apple Pay
• Gift Cards (available in our store)

Payment options may vary by region.

To request a refund:

1. Go to "Account Settings"
2. Select "Purchase History"
3. Find the purchase you want refunded
4. Click "Request Refund"
5. Complete the refund form

Refund requests are typically processed within 3-5 business days. Please note that digital purchases may only be eligible for refunds under certain conditions as outlined in our Terms of Service.

Yes, we take payment security very seriously:

• All transactions are encrypted using SSL technology
• We use PCI-compliant payment processors
• We never store full credit card details on our servers
• You can use trusted third-party payment methods like PayPal for added security